Frequently Asked Questions

What areas do you serve for balloon delivery and pickup?
We serve a 50-mile radius from the center of Staten Island, covering the New York and New Jersey areas.

How long has Sabina ExtraordinAir been in business?
Sabina ExtraordinAir has been serving customers with balloon products and decor since 2002.

What types of events can benefit from your custom balloon decor services?
We specialize in creating custom balloon decor for all types of events, including birthdays, weddings, corporate events, baby showers, and more.

Can I request specific balloon designs or colors for my event?
Absolutely! We offer customization options to match your event's theme and style. Just let us know your preferences, and we'll bring your vision to life.

Do you offer same-day delivery for balloon products?
We strive to accommodate your needs. Please contact us, and we'll do our best to arrange same-day delivery when possible.

What are your payment options?
We accept various payment methods, including credit/debit cards and online payment systems. Our team will provide you with payment details when you place your order.

How far in advance should I place my order for custom balloon decor?
To ensure we have ample time to create and prepare your custom decor, it's best to place your order at least two weeks before your event.

What is your cancellation policy?
Our cancellation policy may vary depending on the order and timeframe. Please reach out to us as soon as possible to discuss any cancellations or changes to your order.

Are your balloon products and decor environmentally friendly?
We are committed to sustainability. We use biodegradable and eco-friendly balloons whenever possible to minimize our environmental impact.

How can I get in touch with your team to discuss my balloon needs?
You can contact us via (917) 838-2707, and our friendly team will be happy to assist you with any questions or inquiries.